1. Bookings are non-transferable. The reservation will be guaranteed once Camping Nautic Almata receives the corresponding deposit payment and is confirmed by e-mail.


2. Upon arrival a valid identity card or passport of each family member, including minors, has to be presented at reception.


3. The maximum occupancy of the accommodations is 4/6 people(including children) depending on the selected accommodation. The price includes all people and one vehicle.


4. Animals are not allowed in the accommodation.


5. The booked accommodation is available to the guest from 4 pm on the arrival day until 10 am on the departure day.If you arrive earlier than 4pm and the accommodation is not ready you will be able to use all our facilities.


6.RESERVATION AND PAYMENT
a. The deposit will be 30% of the whole amount. Payment can be made by bank transfer or by credit card through our website www.almata.com (Booking section) once you receive the confirmation from our reception staff.
b. The confirmed booking period always has to be paid entirely, even if a reason causes a delayed arrival or a premature departure. The payment of the stay has to be done weekly and can be done in reception by credit card or cash.
c. If you want to leave the campsite between 7 and 8am, you will need to pay the balance the day before your departure (before 9pm).


7.VEHICLES
One vehicle is included in the price, which has to be parked on your pitch. A second car is subject to a surcharge. Once the vehicle is registered with reception it must be parked in the designated area for additional cars. It is strictly prohibited to park the additional vehicle (car, quad, motorbike or trailer)on roads onsiteor unoccupied pitches.


8. If requested in writing Camping Nautic Almata will try to process requests for modifications of confirmed bookings. A modification of the booking period will can cause a modification of the assigned pitch. Only modifications confirmed by Camping Nautic Almata in writing are binding.

9. MOORINGS AND CRAFTS
*We have a limited amount of moorings and the reservations are made according to a strict request order. The confirmed booking period always has to be paid entirely, even if a reason causes a delayed arrival or a premature departure.

*Camping Nautic Almata has an exclusive parking lot for trailers and it remains strictly prohibited to park the trailer out of the above mentioned facilities.


10. CANCELLATION
Will only be accepted in writing. If the reservation is cancelled 15 days or more before the booked arrival date the deposit will be refunded with a deduction of 100€.If the reservation is cancelled less than 15 days before the booked arrival date, the whole deposit will be lost.


12. The campsite reserves the admission right as well as the right to expel or to sanction any client who does not comply with the internal rules and regulations of our facilities.