1. Bookings are non-transferable. The reservation will be guaranteed once Camping Nautic Almata receives the corresponding deposit payment and is confirmed by e-mail.


2. Upon arrival a valid identity card or passport of each family member, including minors, has to be presented at reception.


3. A maximum of 6 persons (including children) are allowed per pitch. The price includes one caravan, tent or motorhome, one vehicle and the electricity


4. The quoted size  for the different pitch categories is a mere average estimation and by no means binding.


5. The booked pitch will be available from 1 P.M. on the date of arrival until noon the day of departure. If the booked pitch is not occupied before noon the day after the start of the booking period, the booking will be cancelled.


6. RESERVATION AND PAYMENT
a. The deposit will be 200€, of which 20€ are administration fees (only in July and August) ,the rest will be deducted from the total bill.Low and middle season 50€ without administration costs. It can be done by bank transfer or by credit card through our website www.almata.com  (Booking section) once you receive the confirmation from our reception staff.
b. The confirmed booking period always has to be paid entirely, even if a reason causes a delayed arrival or a premature departure. The payment of the stay can be done in reception by credit card or cash.
c. If you want to leave the campsite between 7 and 8am, you will need to pay the balance the day before your departure (before 9pm).


7. VEHICLES
One vehicle is included in the price, which has to be parked on your pitch. A second car is subject to a surcharge. Once the vehicle is registered with reception it must be parked in the designated area for additional cars. It is strictly prohibited to park the additional vehicle (car, quad, motorbike or trailer) on roads onsite or unoccupied pitches.


8. If requested in writing Camping Nautic Almata will try to process requests for modifications of confirmed bookings. A modification of the booking period will can cause a modification of the assigned pitch. Only modifications confirmed by Camping Nautic Almata in writing are binding.


9. MOORINGS AND CRAFTS
*We have a limited amount of moorings and the reservations are made according to a strict request order. The confirmed booking period always has to be paid entirely, even if a reason causes a delayed arrival or a premature departure.

*Camping Nautic Almata has an exclusive parking lot for trailers and it remains strictly prohibited to park the trailer out of the above mentioned facilities.


10. CANCELLATION
Will only be accepted in writing. If the reservation is cancelled 15 days or more before the booked arrival date Nautic Almata will refund you 70% of the deposit . If the reservation is cancelled less than 15 days before the booked arrival date, the whole deposit will be lost.


11. The campsite reserves the admission right as well as the right to expel or to sanction any client who does not comply with the internal rules and regulations of our facilities.